Atomic Wildflower ships via USPS or UPS to provide the most economical shipping solution for our customers. Orders are processed and shipped within 3 business days Mon - Fri.
- Shipping times may vary depending on shipping method between 2-7 business days.
- Flat shipping rate of $5.95
- FREE SHIPPING for orders over $75
- International orders may take up to 1-4 weeks for arrival depending upon customs, shipping method, and size of package.
- Additional delays may apply depending on which warehouse your items are located in. If your purchased items are in my second warehouse you may see tracking come to me locally first then ship to you from me directly. A second tracking number will be sent to you when I ship from my local warehouse.
- Shipping methods and costs will be calculated at checkout based on your delivery address.
- Atomic Wildflower is not responsible for any duties or taxes incurred on an international shipment.
- per my licensing agreement, Loungefly items can not be shipped outside the United States and Canada.
UNDELIVERABLE/RETURN TO SENDER
If a shipment is unable to be delivered or the customer chooses to return to sender, the customer is responsible for any fees or costs of the return and the original shipping costs. The total amount will be deducted from the customer’s refund. Please be sure your address is correct when placing your order.
ROUTE SHIPPING INSURANCE
Route is a super cheap shipping insurance that will cover your order should it be lost or stolen in transit. You will have a checkbox option at checkout to purchase Route insurance with your order. Cost is usually .98 to 1% of your order total.
Filing a claim is super easy. When you purchase coverage with your order you should receive a confirmation email. Within that email should be an easy one click "file claim" link. This will pre fill all your info. Just hit submit and you're done! Within 48 hours a replacement order will be shipped to you or a refund should your items not be in stock.
If you misplace your Route confirmation email you can file your claim here. You just need your email and order number.
Atomic Wildflower is not responsible for lost, stolen or undelivered packages but will work with you to try and locate your package and assist in any investigations. Email me if you have any questions or concerns.
In the meantime I suggest trying to fill out a help request and/or a missing mail request here. This has been largely successful at locating packages as well but I do still strongly suggest Route Shipping Insurance to cover you as they will usually pay claims within 24-48 hours which is phenomenal.