About Shipping
Atomic Wildflower ships via USPS or UPS to provide the most economical shipping solution for customers. Orders are processed and shipped within 3 business days Mon - Fri.
Domestic Shipping
➕ Shipping times may vary depending on shipping method between 2-7 business days.
➕ Flat shipping rate of $5.95
➕ FREE SHIPPING for orders over $75
International Shipping
➕ International orders may take up to 1-4 weeks for arrival depending upon customs, shipping method, and size of package.
➕ Additional delays may apply depending on which of my fulfillment centers your items are located in. Please allow an additional 7 business day processing time. If your purchased items are in my secondary fulfillment centers your items will have to be shipped to my local warehouse first before shipping internationally.
➕ Shipping methods and costs will be calculated at checkout based on your delivery address.
➕ Atomic Wildflower is not responsible for any duties or taxes incurred on an international shipment.
➕ per my licensing agreement, Loungefly items can not be shipped outside the United States and Canada.
Lost/Stolen Packages
Atomic Wildflower is not responsible for lost, stolen or undelivered packages but will work with you to try and locate your package and assist in any investigations. Email me if you have any questions or concerns.
In the meantime I suggest trying to fill out a help request and/or a missing mail request here. This has been largely successful at locating packages as well but I do still strongly suggest Route Shipping Insurance to cover you as they will usually pay claims within 24-48 hours which is phenomenal.
Undeliverable/Return To Sender
If a shipment is unable to be delivered or the customer chooses to refuse delivery/return to sender, the customer is responsible for any fees or costs of the return and the original shipping costs. The total amount will be deducted from the customer’s refund. A refund will only be issued once I receive the returned package.
Keep in mind that refusing delivery is not always a trackable means of return. Refused packages can sometimes take months to be returned to the sender or lost entirely. Tracking on refused parcels is unreliable. Atomic Wildflower is not responsible for a package lost after a delivery is refused. Repeated refusal of delivery may result in cancellation of any and all future orders.
Make sure to double check that your address is correct when placing your order to avoid complications with delivery <3
If you would like to return your order, please submit your request through the returns portal per the return policy to assure that your return is processed smoothly. You can see my full return policy and find the link to the returns portal here.
Route Shipping Insurance
Route is a super cheap shipping insurance that will cover your order should it be lost or stolen in transit. You will have a checkbox option at checkout to purchase Route insurance with your order. Cost is usually .98 to 1% of your order total.
Filing a claim is super easy. When you purchase coverage with your order you should receive a confirmation email. Within that email should be an easy one click "file claim" link. This will pre fill all your info. Just hit submit and you're done! Within 48 hours a replacement order will be shipped to you or a refund should your items not be in stock.
If you misplace your Route confirmation email you can file your claim here. You just need your email and order number.